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24/7 traveler assistance

Traveler assistance phone numbers

If you're traveling and need help, call or message any of the assistance lines listed below. Available 24 hours, 365 days a year.

Assistance lines around the world

Direct numbers per country and region. Available 24/7 from landline, mobile, or WhatsApp.

Frequently asked questions about assistance

Do the assistance lines operate 24/7?
Yes. All assistance lines are operational 24 hours a day, 365 days a year. If you are traveling and need help, call or message at any time.
What should I do if I can't find a number for my country?
Call the Miami number or any nearby country. If you have internet access, the fastest way is to message us on WhatsApp at +1 (316) 375-0144.
Are the calls free?
The numbers marked as Toll Free are free from the indicated country. The rest are charged as an international or local call according to your operator.
Do I need the PAX ID for assistance?
It is not essential, but having it handy speeds up the service. If you don't remember it, we can look you up by name and document.
Pax Assistance · Contact

Reach us by WhatsApp or phone

Choose the right channel to get help faster. We prioritize WhatsApp for quick support and also provide phone lines for customer service and assistance.

24/7 Assistance Emergencies and immediate care throughout the day. Message on WhatsApp
Sales Quotations, plans, and commercial advice. Message on WhatsApp

Main channels

We organize contacts by type of need so every person reaches the right team without detours.

Available 24/7

Immediate Assistance

For emergencies, incidents during travel, or immediate help needed.

WhatsApp +1 (316) 375-0144

If you are traveling and need urgent help, use this channel first.

Commercial

Sales and Quotations

Product information, contracting, renewals, and commercial advice.

Sales WhatsApp Sales WhatsApp

Check the sales lines by country in the section below.

Frequently asked questions

What is the recommended channel for an emergency?
For an urgent situation during travel, first use the 24/7 Assistance channel via WhatsApp. We will respond immediately.
What should I do if I am outside the country?
Use the international numbers listed below or message us on WhatsApp. All numbers are valid from abroad.
Can I purchase a plan by phone?
Yes, contact any of our sales lines or quote online on the main page.

Learn more

See all sales lines See all assistance numbers
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